Services

1. IT Software

Our IT Software Services team provides comprehensive solutions tailored to your business needs, ensuring seamless integration, maintenance, and optimization of your software infrastructure. From custom software development to ongoing support, we help streamline your operations with cutting-edge technologies.

2. Procurement

Managing supplier relationships, purchase orders, contract negotiation, and supplier performance analysis. Our back-office support ensures timely procurement of goods and services while optimizing cost-effectiveness and compliance.

3.Supply Chain Management (SCM)

Tracking and managing the flow of goods from suppliers to customers, including order processing, logistics coordination, and supplier relationship management. We ensure timely deliveries and help optimize supply chain performance.

4. Facility Management(FM)

Comprehensive support for managing the day-to-day operations of your facilities, including vendor coordination, maintenance scheduling, and compliance monitoring. Our back-office team ensures efficient handling of work orders, asset tracking, and invoice reconciliation, allowing your facility to run smoothly while minimizing costs and downtime.

5. Facility Invoice Reconciliation

Expert verification and reconciliation of facility-related invoices, ensuring accurate payments, avoiding discrepancies, and maintaining a clear audit trail. We work closely with vendors and internal teams to ensure consistency and timely processing.

6. Revenue Assurance(RA)

Monitoring and auditing revenue streams to identify discrepancies, prevent leakage, and ensure financial integrity. We provide reporting, process improvements, and recovery strategies to maintain a healthy bottom line.

7. Sales Operations

Support for sales teams with order processing, sales reporting, CRM management, and customer account administration. We optimize the sales cycle with accurate data and streamlined communication between departments.

8. Return Merchandise Authorization (RMA)

Handling customer returns, processing refund requests, and managing product replacements. Our team ensures efficient RMA workflows, from initial customer contact to final resolution, while keeping accurate documentation.

9. Internet (IT)

Our Internet team provides end-to-end management for all your ISP-related needs, ensuring seamless and reliable connectivity across locations.

10. Utility Management

Monitoring and managing utility usage and expenses, ensuring timely payments, contract management, and auditing utility bills to prevent overcharges. We provide detailed reporting to enhance cost control and sustainability efforts.

11. Construction

End-to-end administrative support including project documentation, contract management, compliance monitoring, and resource allocation tracking. We streamline back-office tasks to let your construction teams focus on delivery.

12. Loss Prevention (LP)

Data analysis, reporting, and administrative support to identify areas of potential loss, assist with fraud prevention strategies, and implement security protocols. We work with front-line teams to manage incident reports and mitigate financial risks.

13. CCTV Team for Incident Management

Providing support for surveillance operations by monitoring video footage, reviewing incidents, and documenting reports. Our back-office team assists in incident tracking, evidence gathering, and liaising with security teams to ensure swift resolution of incidents.

Each service is designed to help your business operate smoothly, reduce overhead, and allow your teams to focus on growth while we handle the administrative work.